Dell extends cloud-based Mobile Workspace platform

Hardware giant builds up enterprise mobility management offering

Dell has enhanced its Bring Your Own Device (BYOD) offering with updates to its cloud-based Mobile Workspace that enable secure access to an enterprise’s phone, email and storage services from iOS or Android devices.

The mobile cloud software is claimed by the company to allow the streamlining of mobility with the availability of Dell Business Phone backed by Vonage Business Solutions, email integration with Microsoft Office 365 and access to Box for Dell to support enterprise content collaboration.

The Business Phone offering gives employees a separate business line and phone number on their existing Android or iOS smartphone or tablet using Mobile Workspace.

The voice feature also gives enterprises the ability to set security and calling policies, as well as route calls over Wi-Fi, mobile voice and data networks to help control telecom expenses.

Neal Foster, executive director of mobility solutions for Dell Software, said the cloud-based service provided a “compelling end-to-end user experience while removing some of the biggest BYOD security, manageability and cost hurdles companies face”.

According to a recent research from IT analyst firm Gartner, half the enterprises surveyed in the firm’s primary research studies intend to move to all BYOD for smartphones in 2017, and mobile telecom spending will increase 16 per cent from 2013 to 2016.

The enterprise-managed Business Phone service should enable the IT organisations to oversee the management and policy of the company’s entire EMM footprint.  From the portal, IT can secure user identity and device connectivity as well as integrate and deploy Dell Business Phone and other productivity applications.

The offering also uses cloud storage service Box so employees can access enterprise files and folders securely across a range of devices and workspaces to share documents, collaborate among teams and edit content directly with existing applications. 

It also integrates with Office 365 to offer cloud-based, hosted business-class email and shared calendars.

Dell’s new Mobile Workspace capabilities will be available in October.

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