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Important business conversations can take place on chat and instant messaging – causing a headache when it comes to audit trails and compliance, or even just remembering who said what and when.

Virtual Cloudsviders are offering simpler, cheaper ways of archiving endless ad hoc conversations that could otherwise pop-up and disappear. Some offer management of multiple chat clients or message integration with project management applications. Cloud-based messaging hubs can remove the effort of managing the platform and reduce spending on licences.

Future of cloud computing: looking at the bigger questions

Opinion
14 Nov, 2012
Maxwell Cooter

It could have been dull but the Dell Think Tank threw up some thought-provoking ideas on the future of cloud

Salesforce update adds real-time chat and screen sharing in the enterprise

News
22 May, 2012
Rene Millman

Popular Chatter platform gets two new updates to improve communications and information sharing.

Intelecom serves up helpdesk cloud to Domino Pizza

News
15 May, 2012
James Stirling

Fast food company looks to cloud to run pizza contact centre.

LSE picks InTechnology for cloud telephony

News
14 May, 2012
James Stirling

Service provider gets academic institution talking to the cloud with new telephony deal.

Capital Credit Management cuts costs with cloud-based telephony

News
4 May, 2012
Rene Millman

Debt firm saves cash with Synety cloud PBX

Orange launches cloud-based videoconferencing

News
19 Apr, 2012
Rene Millman

Orange Business Services new Telepresence Pass offers enterprises cost-conscious video calling

Microsoft grabs its biggest cloud deal with 7.5m users signed up

News
16 Apr, 2012
James Stirling

Microsoft is set to roll out its hosted Live@edu to more than 10,000 colleges across India

BT and Microsoft team for Lync cloud service

News
6 Jan, 2012
James Stirling

US customers will get the benefit of British Telecoms, with the firm offering Microsoft’s voice platform in the cloud.

Acision boosts mobile messaging with cloud computing

News
12 Sep, 2011
James Stirling

The mobile data services company moves to a cloud model, hoping to increase ‘value added services’ for customers.

Skype buys GroupMe

News
22 Aug, 2011
James Stirling

The cloud calling company purchases the mobile messaging app for an undisclosed sum.

Apple iCloud pricing unveiled

News
2 Aug, 2011
Jennifer Scott

A teaser site for developers has accompanied pricing details for Apple’s consumer cloud service.

Ten things NOT to do in the cloud

Advice
26 Jul, 2011
Adrian Bridgwater

How to work with apps that won't move to the cloud

Google+ business accounts on their way

News
14 Jul, 2011
Jennifer Scott

The internet giant confirms a select number of companies will be guinea pigs for corporate accounts.

Steen: Demand for cloud growing rapidly

Parallels offers automation software to help ISVs boost cloud range

News
12 Jul, 2011
James Stirling

Parallels has launched a range of software tools to help software vendors improve their cloud offerings

Cloud Sherpas buys out WaveAdept

News
4 Jul, 2011
Jennifer Scott

The Google App reseller has bought up yet another competitor to bolster its portfolio.

Why cloud offers a head-start to new businesses

Advice
20 Jun, 2011
Mary Branscombe

New businesses can take advantage of the cloud to concentrate on what they’re good at; just make sure you know what matters

All together now: how to benefit from cloud-based unified communications

Advice
15 Jun, 2011
Graham Jarvis

Unified comms is the promise of bringing different forms of communications together - is it a good fit for the cloud?

Interesting features but poor support bedevils Office 365 beta

Advice
16 May, 2011
Simon Jones

Microsoft has launched the Office 365 beta. It offers users a host of features but there are support issues to sort out.

Relief for Lotus users as CIMtrek and CTS sign Google deal

News
13 May, 2011
Dan Hatch

The world's 180 million IBM Lotus users will be able to migrate to Google Cloud thanks to two UK firms

NetSuite combines with HubSpan for business integration

News
28 Apr, 2011
Maxwell Cooter

A partnership between NetSuite and HubSpan should help improve communication between businesses, their partners and suppliers